FreeCharge — Fraud transaction at freecharge.in

Address:New Delhi, Delhi, 110075
Website:www.freecharge.in

Amount of Rs 1279 was transferred from my freecharge account Mobile no [protected] to mobile no [protected] on august 11, 2016 at 1.48 AM in the morning vide transaction no A3DAFDE[protected]EFE5295AE41039.
This transaction was not initiated by me. I had raised a complain to freecharge on august 11, 2016, incident no 98577, however, they are not willing to refund the amount stating that the amount transfer could be a phishing attempt and closed the compliant without any solution.
This amount 1279 was added to my freecharge account on July 8, 2016.
Point to note is that the transaction number is an unusual transaction number as all transaction number at free charge start with FC. Further, the transaction of August 11, 2016 is not reflected in the general transaction history(snapshot attached). Also attached is detailed transaction history with fraud transaction of August 11, 2016.
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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Comments

I got a notification to inform I am having two tokens and to view via app. I logged ibut I could not get the option to view the details of the coupon. Kindly let me know how to access the same.

GuruPrasad
I want to delete my freecharge account as my email id is [protected]@gmail.com and mobile no is [protected].pls delete my account.

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