Freecharge.in / Accelyst Solutions Customer Care — Unsuccessful fund addition

Address:Chandigarh, Chandigarh, 160002
Website:FreeCharge.in / Accelyst Solutions Customer Care

I tried to add fund to my FreeCharge wallet account twice (Rs1000 & Rs1000). But, both the time the transaction got failed and the amount of INR 2000/- got deducted from my Bank Account respectively. After several followup at the respective Customer Care Email Id :- "care.freecharge.in", their is no fruitful Initiative/solution. Looking forward for the solution.
My email id which is linked to Freecharge account is mentioned below.

Regards
Sarup Sharma
sarup.[protected]@gmail.com
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