[Resolved]  Freecharge.in / Accelyst Solutions — Recharge not done but amount deducted

Hi Kushal. It is unfortunate that you have to bear the brunt of technical glitches at the operator or bank’s end. Many mobile subscribers have repeatedly raised such complaints, but few have received their refund. What causes this issue? There are some times when, during payment redirection, the communication link between the recharge portal (Freecharge in the present case) and the bank breaks down. This could be caused by network timeout error or congestion. Therefore, there is no proof of recharge, despite the debit from your account. Moreover, if the portal’s customer care team is not prompt, your hope for a refund diminishes bit by bit. If you are looking for customer care in the true sense, download the Billbachao app on your smartphone. When I raised a refund claim with Billbachao on facing the same issue a few months ago, I received my refund within 7 working days, as promised. The Billbachao app is user friendly and enables you to keep track of your data consumption. There are other helpful features that help you plan your daily spends and keep you updated on all the exciting offers. I suggest you try Billbachao for all your future recharge needs to avert such issues.you can download this app -    http://bit.ly/ormbb