Freecharge.in / Accelyst Solutions — Recharge not done but money deducted from my bank account | |||||
I recharged my mobile number with 147 rupees but the data was not credited to my number and money was deducted from my bank account. I mailed the matter to [protected]@freecharge.com but to my surprise they didn't even bother.after sometime I got a reply that hope u r satisfied with the resolution o[censored]r complaint. Order id:FCVA[protected] Rs.147 dated:3rd may2016, 10:58pm. Shameful on the part of company. These people r really looting customers. Please refund my money back asap. Else all should sue it. Was this information helpful? | |||||
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
"Hi Ruchi,
Thank you for posting your complaint on this platform. We really appreciate it when people step forward to share their grievance with us. It helps people which apps to install, and which to avoid. I hope the Freecharge customer care executives responded to your email or called you back after you used this platform.
To avoid all these hassles you can follow a simple solution. Download a more reliable app rather than all these problematic ones. I recently installed this new app Bill Bachao. The app has reasonably good features which are good for daily use. The one which I particularly like is where the app guides you about the three most valid plans based on your calls, texts sent, and data consumption. Out of the three best options you can select the plan which suits you best. The recharge is fast and easy, as it takes place in 3 simple steps. The app will also let you know how much you will save on each plan. Besides this, if you are a frequent user of internet, you would want to know, if the signal strength you get is better than what the other connections offer. Bill Bachao will check and inform you about that. If you are unsatisfied, you can use Bill Bachao’s number portability feature to port to a better connection."you can download this app here- http://bit.ly/ormbb
Thank you for posting your complaint on this platform. We really appreciate it when people step forward to share their grievance with us. It helps people which apps to install, and which to avoid. I hope the Freecharge customer care executives responded to your email or called you back after you used this platform.
To avoid all these hassles you can follow a simple solution. Download a more reliable app rather than all these problematic ones. I recently installed this new app Bill Bachao. The app has reasonably good features which are good for daily use. The one which I particularly like is where the app guides you about the three most valid plans based on your calls, texts sent, and data consumption. Out of the three best options you can select the plan which suits you best. The recharge is fast and easy, as it takes place in 3 simple steps. The app will also let you know how much you will save on each plan. Besides this, if you are a frequent user of internet, you would want to know, if the signal strength you get is better than what the other connections offer. Bill Bachao will check and inform you about that. If you are unsatisfied, you can use Bill Bachao’s number portability feature to port to a better connection."you can download this app here- http://bit.ly/ormbb
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I have pay electric bill of JVVNL by freecharge, Amount dedicated from my bank acc. but bill not paid till and amt. not get in wellet also.
freecharge TXN Id is FCA[protected]
my contract no. [protected]
Name Radhey Kumawat