Freecharge.in / Accelyst Solutions — Recharge not done

Address:Kanpur, Uttar Pradesh, 208001

Dear sir/ madam
I have completed my transaction of mobile recharge through freecharge on 21st April 2016. My balance is deducted from mt account but recharge is not received till today and i didn't got my money back.

Even though have tried to contact there customer care no but no response

Have mailed them multiple times but response for that also.

Regards
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

The issue you are facing is a common occurrence and can be attributed to technical glitches in the payment system back end. I would suggest you look out for better recharge portals over the internet. Switch to the Billbachao website for all your future mobile phone recharge requirements. If your phone has reliable 2G or 3G connectivity, you can recharge your phone on the go. Also, if you face a similar issue when using Billbachao, you can easily reach their customer care with the necessary details, and they are sure to assist you instantly. Your payment will be indeed reversed within 5 working days. The Billbachao portal also enables you to check the status of your recharge from time to time. They have an app too for Android users. It can be downloaded for free. The app offers additional features that will help you make some saving on your mobile expenditure. It offers cashback, coupons, and tracks your usage to suggest an economical plan. I suggest you avoid using Freecharge and instead opt for Billbachao to make recharges in the future. They offer all recharges including Vodafone, Airtel, Aircel, Idea, Tata Docomo, Reliance, etc. It can be used by postpaid users too.You can get this app here -

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information