Freecharge.in / Accelyst Solutions — Recharge pending for 2 days | |||
I had tried to recharge my bsnl number 2 days back. recharge was not done but money was withdrawn from my a/c the ORDER NO: FCVA[protected]. I registered a complain in [protected]@freecharge.in . a Ticket # 3459704 was made on the complain. i got the ticket 2 days back. still now my recharge is pending. pls cancel the rechage and transfer the money in to my freecharge account . Was this information helpful? | |||
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Mobile phone operators and recharge portals should ensure that their customers are insulated from technical glitches at the back end. In any case, I suggest you turn on the alert mode and keep track of the status of your recharge transaction from time to time. I hope Freecharge takes note of your problem and responds to your complaint soon. At times, during payment redirection, the communication link between the recharge portal (Freecharge in the present case) and the bank snaps, leaving no proof. Your woes are compounded if the customer care team of your recharge portal is lax. If you are looking for a friendly customer care team, try Billbachao. Download this app on your smartphone to get rid of your refund-related issues. Billbachao stands by its word; it processes your refund requests promptly and closes any open issues within 7 working days. This is just one part of the story. Billbachao helps you track your app-wise data consumption details, which helps you control your daily spends. You can set data consumption caps on your usage, so you receive alerts when you reach your data limit. Reliability is the USP of the Billbachao app. I suggest you get this app on your phone as soon as possible to reap its benefits. this app is available here - http://bit.ly/ormbb
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