Freecharge.in / Accelyst Solutions — Recharge/cashback

Address:	New Delhi, Delhi, 110092
Website:	FreeCharge

I received a promotional text in my mobile mentioning an offer stating: " use code lucky20 linked to my email id & get 20% cash back on a minimum transaction of rs. 50. Valid thrice till 13th may. Not valid for airtel ". I was influenced by this promotional offer and therefore recharged my two dths with rs. 500/- and rs. 600/- respectively. And i was surprised to see that i've given only rs. 25/- cash back for each transaction i've done. This is absolutely incorrect. As they did not mention any terms & condition in the promotional message and there was no (*) mark mentioned anywhere in the message indicating any t&c. I've complained about it to their customer care and now they're coming up with the excuses and asking about t&c. I mean what will i do of t&c after doing recharge. It's absolutely wrong and not expected from a brand like freecharge.