[Resolved] Freecharge.in / Accelyst Solutions — Refund not given for:- reference number for this transaction is lysqk6uytga7mn0phxj9sg | |||||
Reference number for this transaction is lysqk6uytga7mn0phxj9sg... Ticket also raised on 14 july (6 days ago).. Ticket # 3987741.. Had tried to pay online payment of bill of rs. 689/- for mts blaze datacard... It did not go through... Entered banking details and given on their partner company snapdeal... My email address... [protected]@gmail.com Contact no. [protected]/ [protected].. Please do some thing... Was this information helpful? | |||||
Aug 20, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jul 20, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,
Thank you for writing to us!
Sorry for the inconvenience caused!
As per our records we see that you have entered a Invalid Number and the transaction against order id(FCCM[protected]) was unsuccessful.
However same refunded amount is withdrawn to your bank account on[protected] .
Hope this information will help you.
Please fell free to write to us at [protected]@freecharge.com for further assist
Happy FreeCharging,
Customer Success Team
Verified Support Jul 20, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! Please accept our sincere apologies for the unsuccessful transaction. As per our records the transaction with the order ID FCCM[protected] was unsuccessful and we have refunded Rs. 689 to your FreeCharge balance. (https://account.freecharge.in/app/wallet/) Further, refunded of Rs 689 you have initiated to your account on . Normal turnaround time for the amount to be credited to your bank account is 5-7 bank working days.In case the refund does not reflect in your bank account within 1-2 bank working days, please send us a copy of your updated bank statement from the date of transaction till date. This will help us follow it up with our payment partner. We appreciate your patience & co-operation! Please feel free to reach out to us if you have any further queries. Happy FreeCharging, Customer Success Team | |||||
 1 Comment | |||||
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should i send scanned passbook details to you???/
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