Freecharge.in / Accelyst Solutions — Regarding unauthorized transaction in my account

Address:Warangal, Andhra Pradesh, 506002
Website:freecharge.in

Hi this is avaneesh and i have freecharge account on my emaild id name. yesterday i lost 5000 and 2000 rs, in total 7000rs from my account without my authorization and without otp. i did not received any otp but money had transfered to another person?? and when i enquired with customer care reply is money had already transferred and it is not possible to revert them back
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