Freecharge.in / Accelyst Solutions — Rs. 3000 debited twice from my bank but not credited in freecharge app wallet

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I am very upset and disappointed with what happened with me on 13/04/2016. Freecharge debited my bank account twice but money is not added. No customer care response till now. Rs. 6000 is a huge amt. So please solve this issue and revert to me. I had also sent my bank statement screenshot to [protected]@freecharge.in.
I am hereby attaching the screenshot of my bank statement. Pl look into the matter and solve the issue as Rs. 6000 is very precious to me.
My details are:-
Mail - [protected]@gmail.com
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