Freecharge.in — Amount debited but recharge failed. | |||||
I recharged my mobile [protected] on 03rd may 2016 for rs 50 with order id fcvw[protected] that was failed from the operator side.Amount has debited in my kvb account. Recharge succesfull message also shown in kvb menu on to. But the recharge not done so far. So i contacted freecharge for my money to revert back but they are not responding to my mails. My [protected]@gmail.com Was this information helpful? | |||||
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Hi Shafeeq. I hope you get a refund from the portal soon. Waiting for a refund is irksome. The transaction failure issue can be caused by network congestion or timeout error in the back-end system. When the communication link between the bank and the recharge portal breaks down, the transaction is abandoned, and there is no proof of recharge, despite the deduction from your bank account. When I grew tired of facing the same issue over and over again, with no hope of a refund in sight, I switched to Billbachao. The customer care team of Billbachao is immensely helpful and prompt. Should you face this issue again, be rest assured you will get your money back within 7 working days. The Billbachao portal also enables you to check your recharge status from time to time, allowing for periodic monitoring. All you need to do is enter your Transaction ID on the Contact Us page. Billbachao offers a number of other exciting features as well. In addition, activation or deactivation of value added services is a single-touch process. Billbachao sends you updates on all the latest plans and lets you switch to another operator by requesting number portability with a single tap. Why wait for the right time? Download Billbachao now!. this app is available here - http://bit.ly/ormbb
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