Address: | Hyderabad, Andhra Pradesh |
Recharge fraud, made a recharge of 280 rupees transaction ID:FCVW[protected] money deducted immediately and even after 18 hours recharge is pending up on complaining got the below reply, Do really think we are such a fool to wait 48 hours to get a simple recharge. Now my balance is zero and i cant make calls they have deducted the money and wont return it. Dont use free charge this is a big fraud company, have no direct calling number.. to reach once you lost the money from your account. You have no one to help. Worst customer service. Please there reply on my complain. They are fraud, because when i did the recharge i got SMS saying your recharge will be done in 1-2 hours, false promise..
Dear Customer,
This transaction has still not been processed by the operator. The final status update from the operator end may take 1-2 days at times. Unfortunately, this is not fully controllable for us. We are, however, constantly working with the operators to reduce this time delay and will automatically reverse the money to your FreeCharge Credits if the transaction fails.
We appreciate your patience and request you to please check back with us in 48 hours, we should have resolved this by then.
Happy FreeCharging!
Customer Success Team Was this information helpful? |
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