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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Thank you for sharing your concern on this platform. It helps to create awareness among people. I understand that it’s quite frustrating when your grievance is not responded to. Maybe their customer care executive will be able to resolve your grievance. If they still don’t respond you can share your complaint through social media channels. It always helps draw their attention.
A better course of action would be to download a different, better app. I am using Bill Bachao for my recharge transactions these days. It has been a good experience so far and I haven't faced any problem. The app also offers a number o[censored]seful features and cash back offers for the user's benefits. You can install it from the Google Play Store. The best part about this app is that it suggests three most suitable plans for us by tracking our data consumption, calls and texts. This helps me stay economical throughout the month. Also, if you are not satisfied with your current internet connection’s speed, you can check the network signal strength of you connection through Bill Bachao. It will also let you know the best connection of your area in terms of network signal strength.you can easily download this app here - http://bit.ly/ormbb