[Resolved] FreeCharge — Money debited but bill is not paid on utility portal site. | |||||
It has been 2 days i have paid my utility bill payment of 2420rs using freecharge. The money has been deducted from my debit card but it is not showing paid on bses portal. Freecharge is saying that transaction us completed. But as i can see the payment is not done on bses my utility bill is unpaid. M worried for my money. Please take a serious action in this regard. Hoping for an early action. Transaction details Transaction no. Fcea[protected] Refrence id frc[protected] Transaction amount 2420 Merchant bses C. A no.[protected] Was this information helpful? | |||||
Aug 17, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jul 11, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response We regret for the inconvenience caused during your recent transaction with us (order ID FCEA[protected]).As per our records the transaction was successful and the service provider has confirmed the same with the reference ID FRC[protected]. In case the payment is not updated in service provider portal, the payment will be updated in your next bill. Alternatively, you can also contact the service provider to confirm the same by providing the reference ID FRC[protected]. Please feel free to reach out to us if you have any further queries. | |||||
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