[Resolved]  FreeCharge — Money deducted

Transaction id: pos txn at[protected]freecharge

Dear i am added 1000 rs using get50 promo code after adding money in my wallet i am just login to my app and freecharge has blocked my account with 1000 rs and now they are not responding even i sent all details through my registred email id

Sarthi. [protected]@gmail.com
Mobile no. Is [protected]
Date of transaction 30/11/2016
Through syndicate bank atm
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Jun 16, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Thank you for writing in.

We understand that you are unable to use the FreeCharge account.

As per our records account has been blocked due to security reasons & cannot be unblocked further.

However, we have reversed the general balance of Rs.1000 to the original source (bank account/card) which was used to load money into your Freecharge account.

Do write to us for any further queries!

Happy FreeCharging,
Customer Success Team
Complaint comments 

Comments

I mistakenly added 2000 to my wallet now i need the money urgently in my a/c but the company makes a waiting period of 45 days to withdraw back the money...hate the app never gonna use again the app just sucks...

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