[Resolved]  FreeCharge — Money not added to wallet but deducted from bank

Address:411013

I have added money to my wallet i got message from my bank provider as i got my money deducted but i didnt got any money in my wallet and as soon as i have added money in the wallet page didnt load and got blank page after that no money in the wallet.
Please respond to it and get my money in the wallet
and please take care it wont get repeated again
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Jul 3, 2016
Complaint marked as Resolved 
Got resolved and got mail from bank
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

amount of rs 2305 has been deducted from my credit card 2 days back, order id no. FCCW[protected], but the payment has not been received by the concerned department. i received the message that amount would be refunded in my wallet with in 6 hrs, however 2 days have passed and no suitable action has been taken. customer services are very dull and hardly have any sense of responsibility. Moreover, customer care is not active enough to be contacted. i have tried 100 times to call them, but all went in vain

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