[Resolved]  Freecharge Payment Technologies / Freecharge.in — 1000 cashback NOT yet received for my last JIO recharge for 999 done through the then latest Freecharge App on 17th June 2021

It's a matter of ashame that freecharge DO NOT keep its promise of providing ₹1000 cashback for my last JIO recharge for ₹999 done through the then latest Freecharge App on 17th June 2021.

If Freecharge is Not providing cashback there is no need for me to use Freecharge app to recharge my jio number, instead I can use my debit card directly in jio app for that purpose. They persuaded me to use Freecharge app to get upto ₹1000 cashback and I never get that cashback which is a clear CHEATING.

I contacted them through email several times. But I didn't get any resolution yet. I tried the help and support section in the app but it is totally waste as it says I have to apply promo code - but there was no option to apply the promo code in the app at the time of payment of Rs 999 Jio Recharge on 17th June 2021 - the app notified that no need to apply promo code to get cashback. This is really cheating. I trusted freecharge, but freecharge deceived me.

Recharge details are given below :

Order Id: FCVA[protected]

Invoice no: FC[protected]

Date:[protected]:52:46

Account Number: [protected]

Service: 00998599

Accounting code: Debit card

Mode Of Payment

Transaction Id: [protected]

Hence from my bad experience, Freecharge is HIGHLY NOT Recommended.