Freecharge Payment Technologies / Freecharge.in — Adding money

Address:560005

I added money of about 250rs. And i got the message saying that transaction failed... I tried again, again same response... Then i got messages from bank that the money from account has been deducted! I.e, 250 + 250 = 500rs...but in my freecharge, it shows "0" balance... Wtf! Not the welcome i expected from freecharge!
I have attached the bank statement for your reference.
And i tried to raise complaint i their website, it was a dead page. Even after giving all the required data submission was not happening . IT was like dummy page. And when i tried to reload the page, it didn't. Even the captcha of page remained same .

Very poor customer support !!!
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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