Freecharge Payment Technologies / Freecharge.in — Amount deducted from account but not yet paid bill and did not refund

Address:New Delhi, Delhi, 110084
Website:Freecharge

Hi
My problem is that amount of ₹1250 has deducted from my account by freecharge on 6th feb but did not paid my electricity bill yet, not even refunded in my freecharge wallet. And 'transaction made seccessfully ' it shown on freecharge transaction history. And I also got a messege from freecharge that amount credited in my account which has not heppend. So its my request to freecharge refund my amount as soon as possible.
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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On 31 Jan 17 I recharge my phone for net pack of rs 346 n the amount got deducted but recharge was unsucessfull but I amount didn't get refunded till now.
wen will u refund that amount

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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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