Dec 13, 2016
Updated by VIDHEE SHAW mail from freerecharge that transaction is failed below:-
[protected]@freecharge.com via amazonses.com
Dec 2 (11 days ago)
to me
Dear Vidheshaw,
Thank you for writing in!
We understand your concern about the recent deduction from your bank account.
As per our records the transaction (order ID OC[protected]-[protected] was unsuccessful. We also verified the same with our payment partner & confirmed that the funds were not received at their end.
Since the amount has been debited from your bank account, please contact your bank with regards to this transaction.
You can use this email as a reference for the funds not received by the merchant.
We sincerely regret for the inconvenience caused.
Please feel free to write to us for any further assistance.
Happy FreeCharging,
Customer Success Team
www.freecharge.com
P.S: FreeCharge will never contact you asking for your Card number/expiry date/CVV/OTP/Account Password. Do not share these details with anyone over phone/e-mail/ social media as this could lead to misuse.
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