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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge Payment Technologies / Freecharge.in — Blackmailed by Freecharge!!

Address:560093
Website:www.freeecharge.in

I have my money around 10k in Freecharge, I am requesting someone to help me to withdraw that amount. Freecharge is blackmailing me, saying different weird message.

1st few days, reply was technical upgrade
Then, started with we cant do it
Next, they say will refund to the source account, which i dont have any link now. This is quite unethical process Freecharge is acting using customers money. As this now my money, i am not able to withdraw my money to my bank.

Someone please help me
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May 24, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Thank you for your email.

We understand that you are unable to withdraw the wallet amount.

While withdrawal is allowed from 45 days of adding the amount to the wallet, we do have an option to refund the amount to the source account. Please note this includes only add cash and excludes P2P, refund/reversal or cashback.

Upon your confirmation, we can initiate a refund/reverse to the source. It would take 5-7 business days to reflect in your bank account/ credit card.

Do confirm from your registered login ID if you wish to go ahead with refund of the wallet amount to source.

Happy FreeCharging,
Customer Success Team

www.freecharge.com

P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone.
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Comments

Transaction D No : FCDA[protected]
MY VIDEOCON D2H RECHARGE - 300 Rs NOT APAY VIDEOCON D2H COMPANY
PLS IMMEDTALY RECHARGE
VIDEOCON D2H ID NO[protected]
MOBILE NO - [protected]
NAME - RAJU RAMANDWAL
EMAIL ID - [protected]@gmail.com
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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