My Credit card with Axis Bank, FREECHARGE PLUS CREDIT CARD approved on[protected] I got a message from Axis Bank.
After that I dint get any communication from Axis Bank till[protected]. on this day I got a message saying that "Your Credit card xx29 statement of Rs.413 with due date 02-NOV-2020 is generated and will reach you shortly. and on[protected] I got this statement to my mail also. on[protected] itself I've contacted to axis bank via their support mail service.
I got mail from them on[protected] morning, saying this will not issue with a physical card, it only available in AXIS MOBILE app. I tried their app, but when I click to see the Virtual Card it asking me for Customer ID which I dont have.
I've contacted again to their Customer care number, one of their customer care executive said that 'you will get physical card within 14 days, after that you have to call our customer care again" and they cut my call without my conscent.
Still I couldn't see the card which they are saying and also the bill generated already.
I've attached screenshots which AXIS MOBILE app showing ..
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