Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — electricity bill payment failed

akshay.jain5689

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411033
Website:	www.freecharge.in

I have made electricity payment on[protected] for account number:[protected] using free charge website.
Bill amount rs.580.0.

But i have received last month remaining amount in latest electricity bill. I have attached screen shot for same.
Please look into the issue. Payment is done successfully using freecharge. Why the payment has not reached to electricity department? It is responsibility of free charge

Order id: fcew[protected]
Payment date:[protected]
Account number:[protected]

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Sep 25, 2018

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2018

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Akshay,

As per your query, the bill is successfully paid to the biller against the Account Number[protected] and operator transaction ID for the same is FRC[protected].

We request you to check in MSEDC website for the same.

Regards,

FreeCharge Team