Freecharge Payment Technologies / Freecharge.in — FreeCharge - Red Bus ticket amount deducted, but tickets were not sanctioned

Address:	400051
Website:	www.freecharge.in, www.redbus.in

ORDER ID: 96149368

I booked a ticket on 13th Jan 2017 for travel between Bangalore to Coimbatore with a fare of 990 Rs through Freecharge Money. The money was credited but the ticket was not generated, this was not the first time this is happening, but at least then the amount taken would be credited in a week's time, but this is pending for more than 4 weeks now.

I have received only 75 Rs as Cash Back nearly 915 Rs is still pending from Freecharge. To summarize out of 990 Rs, in that 815 Rs is debited through Online Payment and 175 Rs from Freecharge wallet.

I am really fed up chasing the Freecharge for the refund of the amount taken and i have not received any appropriate response on current status.