[Resolved]  Freecharge Payment Technologies / Freecharge.in — Freecharge Wallet-ticket was not booked and money got deducted

Address:Pune, Maharashtra
Website:Redbus

I booked ticket from Hyderabad to Pune in Orange Travels from REDBUS. I paid using freecharge wallet. But ticket was not booked and money got deducted from my freecharge wallet.

The ticket was of 1290 Rs. I have attached the screenshot as well. Its been one month I did not get any refund. Request you to refund it asap.

Transaction ID and details:
1ExvOn98GgcXAS_10617018_11PIN1, Mon Jan 02 2017, 10:11:30 AM

My Contact Details:
[protected]
zeba.[protected]@gmail.com
+1 photos
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Mar 12, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Thank you for writing in!

We understand your concern about the Refund query on your account. Your transaction inputs have been forwarded to the Internal team. We will update you the details once shared.

Appreciate your patience & co-operation.

Do write to us for any further concerns.
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