Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — landline payment not completed even after 4 days

anuj balodi

from Dehra Dun, Uttarakhand

Address:	Dehradun, Uttarakhand, 248001
Website:	freecharge.in

I made my bsnl landline payment via Freecharge.in on 14th July 2018, an amount of 1676 was deducted from my bank account but as of now my landline payment has not been made, the transaction ID is FCLM[protected].
The customer care number is pathetic, not able to directly talk with the customer care employee, the computer says that bill payment usually takes a maximum o[censored]pto 48 hours but even after 4 days the payment is not made.

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Aug 22, 2018

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

As per your query, we are unable to trace any details from the given information.

We request you to write to us at [protected]@freeCharge.com with the order ID.

Verified Support

Jul 21, 2018

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Anuj,

As per your query, we see that you have done a bill payment worth of Rs.1679.0.

We have got this rechecked with the service provider and glad to inform you that this transaction has been successfully processed against the Account Number [protected] and service transaction ID for the same is FRC[protected].

If you are referring to some other order ID, please write to us at [protected]@freecharge.com

FreeCharge Team

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Comments

sanjiv meena

from Noida, Uttar Pradesh

Sir 20 may ko Rajasthan ajmer vidyut Nigam ka 1766rs ka bill pay kiya tha wo success b ho gya but ab jo new bill aaya h usme last bill ki 1766rs add hokar aaye h. And bill ki last date 27 July hi h

ranjitha narayanappa

from Bengaluru, Karnataka

Hi, I recharged Rs.144 for BSNL number on 26|07|2018 but I didn't get a complete recharge. The amount is credited from my account but it doesn't recharge . please complete the recharge otherwise refund to my vallet
Id-FCVM[protected]
[protected]
BSNL, Karnataka