Verified Support
Sep 26, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Nita,
Thank you for writing in!
We regret to know that you haven't received the recharge amount on your number.
Recharge was successfully processed (order ID FCVW[protected], FCVW[protected] and FCVW[protected]) with the Operator Transaction ID [protected], [protected] and [protected]. On rare occasions it may take some time before it reflects on your balance.
In the meantime, please check and verify if the below details regarding your transaction are correct:
Recharge # :[protected], [protected] and [protected]
Date & Amount: 26-Sep-2016 & 20.00, 10.00 and 17.00
We request you to wait for couple of hours for the balance to reflect on your account. You can also check the updated status of your transaction at -https://www.freecharge.in/#!/transactions.
Please reach out to us in case you do not receive the recharge after few hours and we will look into it immediately.
Appreciate your patience.
Happy FreeCharging,
Customer Success Team
www.freecharge.com
P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone.