[Resolved] Freecharge Payment Technologies / Freecharge.in — money debited from bank account but not added into the wallet
D
Densh
from Delhi, Delhi
I attempted to add rs 530 into my freecharge wallet today (8 april 19) in connection with some bill payment. The money was debited from my bank account but could not be added into the freecharge wallet due to a technical failure in freecharge's payment gateway system. Money is paid online/wallet in order to make things simple and not for incurring losses/ complications. Pl refund my money and there are repeated instances of payment failure in the payment gateway of freecharge.
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May 9, 2019
Complaint marked as Resolved
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Apr 08, 2019
Updated by Densh No refund provided or any action taken so far.
With regards to your query, we request you to write to us at [protected]@freecharge.om to assist you better.
Regards,
FreeCharge Team
Apr 08, 2019
Updated by Densh No refund has been credited into the Freecharge wallet till now although [protected]@freecharge.com has assured me that Freecharge has credited back the lost money.
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