[Resolved]  Freecharge Payment Technologies / Freecharge.in — My add money got failed and no transaction details in app

Sir I BIBHU PRASAD SEN, i had made a transaction to load money on free charge wallet from my MOBIKWIK zip balance, which wasn't reflect any transaction on free charge app, but my MOBIKWIK zip balance deducted, on 19th April 2022, after making complaint through emails, still they didnt solved yet
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Jul 26, 2022
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Jun 22, 2022
Updated by Bivu Sen
Previous mentioned transaction I'd on MOBIKWIK, here's a RRN number of my transaction provided from MOBIKWIK as screen shot

Verified Support
Jun 23, 2022
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We would request you to write us an email to [protected]@freecharge.com from the registered email address.

Regards
Freecharge
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    +91 12 4433 0000
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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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