[Resolved] Freecharge Payment Technologies / Freecharge.in — No refund | |||||
I had paid electricity bill (Msedc) of amount 6180 on 14/11/2016 unfortunately recharge was not successful. I got a mail from freecharge saying it will be refunded with 5-7 days. After a week followup i got a mail saying that they haven't received any amount and talk to my credit card company. Freecharge transaction id:- #279278 Registered email id on freecharge:- [protected]@gmail.com I want my money back Was this information helpful? | |||||
Dec 26, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Nov 25, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Pawan, Thank you for writing in! We regret for the inconvenience caused during your recent transaction with us (order ID FCEW[protected]). As per our records the transaction was successful and the service provider has confirmed the same with the reference ID FRC[protected]. In case the payment is not updated in service provider portal, the payment will be updated in your next bill. Alternatively, you can also contact the service provider to confirm the same by providing the reference ID FRC[protected]. Please do not hesitate to get in touch with us, if you have any other query. | |||||
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