[Resolved]  Freecharge Payment Technologies / Freecharge.in — no refund of my money

Address:Thane, Maharashtra, 421501

Dear sir/madam,
I placed an order of jio recharge (Mobile internet - 4g) account but due to some reason, it is still showing me that request is under processing but money has been deducted from my account. It has been more than 7 hours and i still did not receive my refund even after sending mail to the customer care...
My transaction id : is fcvw[protected]

Please do the needful... I am not able to recharge to the account due to the fear of 2 time recharge (I may loose 500 rs more...) since no confirmation from freecharge.in!
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
HI Team,

We have responded to the user according to the issue.

Regards,
FreeCharge Team
Complaint comments 

Comments

I had paid Rs 850 for a cloth for Wforwomen site through freecharge. But payment had not reached to W store and my account deducted Rs 850 infact Freecharge had given Rs50 for that. I am trying to contact many time to freecharge person but not getting any reply. I am feeled cheated by Freecharge.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information