Freecharge Payment Technologies / Freecharge.in — Not my amount return in my freecharge account

Address:	462022
Website:	FreeCharge and bookmyshow

I book movie ticket of Raees through the site of bookmyshow and payment made through FreeCharge account some time after I cancel the ticket bt amount not refund in my FreeCharge wallet account.24 hour already done of cancel the ticket so I want to return my amount in my FreeCharge account. No one message received to return amount on my FreeCharge account