Freecharge Payment Technologies / Freecharge.in — Payment completed but order was unsuccessful

Address:Gandhinagar, Gujarat, 382010
Website:www.freecharge.in

I ordered pizza on 19/01/2017. I was facing issue on mobile website. But once i was able to complete my payment via freecharge. I have the receipt email from freecharge. But from domino's side i didn't get confirmation regarding same. I called their customer care and they confirmed that order was not successful.
Hence i requested freecharge to refund my money back as transaction was failed in between. But they didn't give any satifying reply. And now they are not responding to my emails. My payment was of 485 inr.

I want my money in refund asap and will make sure that i don't use freecharge.in services anymore.
Was this information helpful?
No (0)
Yes (0)
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Jan 17, 2017
Vîkās Sãxêñâ's response
₹-236 is cut my account
Complaint comments 

Comments

They're not updating the plans, usually we are lost lot of recharges useless, networks are not responding perfect, i recharge stv93 for 120 min talktime as per freecharge bsnl plans, but as per bsnl this is not a talktime stv, they said that this is roaming offer, no. Of customers are lost lot of money like this mis update plans

I'm unable to login to my freecharge account using my gmail account([protected]@gmail.com). I'm trying from last 3 days, This is the error message I'm getting while login(something went wrong. Login after sometime). Please help. And I'm able to login into my gmail in gmail.com.

My Recharge was not done but my money is cut my account please help me
I paid Rs. 276.62 to dominos where transaction was unsuccessful but still amount deducted but not refunded.

Date - 13/01/2017
Ac No - [protected]
Bill payment of electricity from freecharge.com of rupees 704+704 was unsuccessfull and it is still not refunding my amount after days. 11 days left...
refund of Rs.1408/- to your account on[protected] against the order ID's FCEA[protected],

FCEA[protected]
I have mailed them many times still they are not responsing.
From many days i am asking them from the twitter support page still they don't answer. poor people are using their hard earned money to pay light bills and wasting their valuable time just to get their money back.

I request you please look in thi smatter...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information