[Resolved] Freecharge Payment Technologies / Freecharge.in — Payment Not refund of promo code | |
I paid my electricity Bill on freecharge app. It shows promo code today and I it done today and payment is done. But refund isn't added in my freecharge account. Details is following here. S N D L Nagpur electricity consumer no[protected]. Promo code MAHA100 date 08.02.2017 time 13:21. Amount 530. Ref no Frc[protected]. Order no FCEA[protected]. Was this information helpful? | |
Mar 13, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Feb 08, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Rajesh, Thank you for writing in! We understand that you are concerned about the benefit not received for the offer MAHA100 on your recent transaction. We regret for the inconvenience caused. As per our records, you have used the same card to avail this promotional offer benefits against different order in different account. This promotional offer is valid once per credit/debit card. As this card was already used to avail the offer benefits cash back is not processed for your transaction against FCEA[protected]. We recommend you to read the Terms & Conditions of the offer. Please feel free to write to us for any further assistance. | |
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Freecharge.in — Order id FCCC160720430138795 is in pending status - cancel the order and reverback the money to my bank account
Hi,Order id FCCC[protected] of amount 1000 INR is in pending status since last 24 hours. I requested freecharge customer service to cancel the order and revert back the money to my bank account. They are not processing my request.