Freecharge Payment Technologies / Freecharge.in — Payment successfully via paytm payments mode but they are not saying unsuccessfully

Website:Freecharge

Ammont 200
Fc Transaction id FCDA[protected]

Transaction date & time 27 March 2021, Saturday 7.36 PM

They're saying FAILED but money Payed successfully via paytm payments mode


Your VPA [protected]@paytm linked to your a/c no. XXXXXX0252 is debited for Rs. 200.0 and credited to VPA [protected]@freecharge UPI Ref no.[protected]. - Bank of Baroda

Transaction date & time 27 March 2021, Saturday 7.36 PM

First They are sayed money reserve the money but not Received the massage also ATTACHED below but there are blaming ammont not Received they cheating me please resolve it

Iam also called called my bank there's no REFUND from freecharge side the Transaction is successfully screenshots and payments proof ATTACHED below please resolve the issue as soon as possible please check it all strong evidence all that saying money successfully paid to you but are saying unsuccessfully what's wrong with you please resolve it I want money my back right now to my source of account
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2021
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

The payment against this transaction was failed. We are getting this checked with our team and we shall update you via ticket #2486793 on the status.

Regards,
FreeCharge Team
Apr 09, 2021
Updated by Prince SKHB
Dear Sir they are strong proof ATTACHED and clearly mentioned that ammont is CREDITED to your account (also mentioned below )

Your VPA [protected]@paytm linked to your a/c no. XXXXXX0252 is debited for Rs. 200.0 and credited to VPA [protected]@freecharge UPI Ref no.[protected]. - Bank of Baroda

Why are taking lots of time reverse my money or any other way to my source of account right now please check it and resolve the issue don't take too much time to resolve it that's called work of laziness please REFUND my as soon as possible
Apr 14, 2021
Updated by Prince SKHB
Dear consumer complaints please help the problem is not solved
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