I paid rs.300 on tatasky app, through freecharge on[protected], but it was not credited to my tatasky account, though this payment was deducted from my icici credit card?
I complained to tatasky but they told me that due to server crash, payment was not received by them.
Then i complained to freecharge but they just acknowledged but haven't done anything yet.
I tried to lodge a complaint on rbi's website but freecharge and their payment gateway accelyst pvt ltd are not registered with rbi.
I don't know if this companies are operating illegally?
Both my accounts with tatasky and freecharge are linked to my mobile no [protected]. Was this information helpful? |
My credit card statement is showing that it was paid to Accylst, as mentioned in my complaints, through your App.
This transaction is shown as successful on your App but I don't know where the money has gone, it's not credited to FreeCharge App or Tatasky ?
It's already 9 days past, please resolve soon.