[Resolved]  Freecharge Payment Technologies / Freecharge.in — Recharge idea postpaid number

Address:182101
Website:FREECHARGE

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Dec 24, 2016
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Nov 18, 2016
Updated by duyg


Verified Support
Nov 21, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Raju,

Thank you for writing in!

We understand that you are worried about the refund that you have requested.

As per our records Payment gateway initiated auto refund of Rs.291 and Rs.291 to your account on <[protected]> against the order ID FCMA[protected] and FCMA[protected].

Normal turnaround time for the amount to be credited to your bank account is 5-7 bank working days.In case the refund does not reflect in your bank account within the above mentioned turnaround time, please send us a copy of your updated bank statement from the date of transaction till date.

This will help us follow it up with our payment partner.

Please note that any cashback given against promotional offers is non-refundable and will remain as a FreeCharge balance.

We appreciate your patience & co-operation!

Please do not hesitate to get in touch with us, if you have any other query.
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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