[Resolved]  Freecharge Payment Technologies / Freecharge.in — recharge related issue

Freerecharge is doing fraud, i hve recharged my number, amonunt deducted but recharge has not taken place its failure. I complained in customer care but they are misleadind me by sending false refund id and also i hve inquired in my bank they said refund did not take place. Freecharge is doing fraud by not returning customers money in case of payment failure. Be aware of freerecharge these things and do not use its website and app for any type of payment.
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Jul 26, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Ingit,

The payment for your transaction has failed, the amount has auto refunded to your bank account. We request you to wait for 5-7 bank working days.

More details are shared on your registered login id, please check your inbox using ticket ID: 2703938

Thanks,
FreeCharge Customer Support!
Complaint comments 

Comments

At 25/05/2018 i was online recharge my phone . my number [protected] but i does not recieve 58 rs. balance til now .

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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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