Freecharge Payment Technologies / Freecharge.in — Refund amount not given

Address:	Mumbai City, Maharashtra, 400051
Website:	www.freecharge.in

Bill payment of electricity from freecharge.com of rupees 590 was unsuccessfull and it is still not refunding my amount after days.
Reference id : fcea[protected] and fcem[protected]
I have mailed them many times still they are not responsing.
Bank reference: payu_freecharge/516246/[protected]:26
From many days i am asking them from the twitter support page still they don't answer. poor people are using their hard earned money to pay light bills and wasting their valuable time just to get their money back.

I request you please look in thi smatter at the earliest