Freecharge Payment Technologies / Freecharge.in — Refund for 285 with Ref No WFRW[protected]

Hi Team,

I had placed an order on Jiomart for ₹285 with payment being made by my freecharge wallet.

However the order was cancelled and JioMart refunded the money into freecharge wallet and JioMart also provided the Ref No WFRW[protected] for the refund.

But amount is not yet credited into the freecharge wallet.

Freecharge is neither providing refund credit into my wallet and nor reverting on multiple mails and auto ticket being raised for above issue

For ref-

Ticket raised with freecharge

3366496
3360232
3357835