Freecharge Payment Technologies / FreeCharge.in

Freecharge Payment Technologies / Freecharge.in — Refund issue from freecharge

Qhamarunnisa Begum

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500059
Website:	www.freecharge.in

Hi sir .i have added 1000 rupees from my sbh bank account to freecharge wallet but at the time of transcation the debited and not credited either in freecharge wallet or bank also .this transcation was done on 9th january 2017 .from the date i am mailing on to freecharge customer care mail id but till now no refund and freecharge persons are mailing that they have refunded on 26th january but i have contacted bank regularly .they have taken complaint on 15th febraury and i visited bank again on 20th febraury but complaint closed by bank that no money refunded to me .they are telling to contact freecharge persons only .why this much lazy about customer resolving problem .freecharge persons dont even have customer helpline number to talk .my freecharge mail is [protected]@gmail.com and my refund ref number HSBH[protected] . i fed up with mailing to freecharge .please try to resolve and refund my money

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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Feb 21, 2017

Updated by Qhamarunnisa Begum freecharge people are telling that you have refunded but where is the money .several times i visited bank also but they are telling that there is no such refund .why this problem is occuring . refunding of our money is possible to you .i need quick resolution .i am waiting from 9th january 2017.and no proper reply from freecharge