I have made a transaction with free charge with rs 12000 twice but it get failed but amount deducted from my bank account my number is [protected] I tried to contact them but no response from them I just wanted you to please resolve my concern I have made transaction 7 days before and my free charge I'd is FCVA[protected] it's humble request you to solve the issue I have paid an amount with debit card
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May 30, 2017
Complaint marked as Resolved
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi Sulochna,
Sorry for the inconvenience.
We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.
In order for us to address your concern, kindly provide us the following details via e-mail at [protected]@freecharge.com.
Email ID registered with FreeCharge
Recharged Number
Order
Date of transaction
Recharge amount
We appreciate your co-operation.
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