Hello,
myself kumud ranjan had created account on freecharge, and i got msg that y got 35 rs casback on your first transaction through freecharge if you use 35FC, i used that code .and i paid rs 1135 for my mobile payment, but i didnt get any cashback, my login id is same as my mobile no [protected].kindly look this matter urgently, otherwise i take this matter to cosumer forum..
thank you
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Sep 28, 2016
Complaint marked as Resolved
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
We are sorry to hear that you were unable to redeem the 35FC promo code.
Allow us to make this right for you. We have processed your cash back of Rs.35 against the order id FCMW[protected] to your FreeCharge credits. You can use this right away in your next transaction with us.
Hope this has addressed your concern. We appreciate your patience & co-operation.
Do write to [protected]@freecharge.com for any further queries!
Happy FreeCharging,
Customer Success Team
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