[Resolved]  Freecharge Payment Technologies / Freecharge.in — Someone made a purchase of 15000 from my account and i received a message

Address:Vizianagaram, Andhra Pradesh, 535001
Website:Donot know may be freecharge

I did not do any transaction but i received a message from my bank that i made a debit card purchase of 15000 and i lost my money in the message it shown vin*freecharge please refund my money now i blocked my card in bank also i even enquired the bank but they said it is an online purchase but i did not do any purchase of 15000 rupees then i again looked at the message again then i saw on it vin*freecharge then i typed it on google then i so this web page saying fraud by vin*free charge then i filed a complaint on this page and also attached the screenshot of the message i received please help me to refund my money
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Mar 14, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Subasrith,

Thank you for writing in!

We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.

In order for us to address your concern, kindly provide us the following details.

1.Email ID registered with FreeCharge:
2.Registered Number:

We appreciate your co-operation.

Do write to us with the mentioned details and we assure you to resolve the query at the earliest.
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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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