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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge Payment Technologies / Freecharge.in — Transaction failed but not received refund after 7 days

Payed rent from freecharge app using credit card and the transaction got failed on 1st Feb 2022 and today it is 9th Feb 2022 but have not recieved the refund yet and also mailed the issue on [protected]@freecharge.com but from there also no response
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Mar 21, 2022
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2022
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Please be informed that the payment against the mentioned order id was unsuccessful. We have also verified the same with our payment partner and confirmed that the amount did not reach us.

Hence, request you to get in touch with your bank for further information and raise a dispute.

More details are shared to your registered email ID. Please check your email using the ticket
#3319808 for the same.

Regards,
FreeCharge Team
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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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