[Resolved]  Freecharge Payment Technologies / Freecharge.in — Balance not reflecting in wallet after number change

Address:Mumbai City, Maharashtra
Website:www.freecharge.com

Hello

My account with phone number [protected] with mail id [protected]@gmail.com for FreeCharge contain wallet balance of 433 .Then I changed the number to [protected] after changing the number the wallet balance is not reflecting in new account .And even I tried to login my previous account and I am unable to do so.
It's a long time I am facing this issue and I have complained coustmer care but I didn't receive satisfying response from them.
So please assist asap.

Thanks regards

Mandar
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Jan 11, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Thank you for writing in!

We understand your concern.

We would like to inform you that [protected] this number is linked with the different email id.Hence we request you Kindly login to Snapdeal by using mobile number and click on "Account" tab to know the email id of the registered mobile number.

We appreciate your patience.

Please feel free to write to us for any further assistance.
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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