[Resolved] Freecharge Payment Technologies / Freecharge.in — Recharge done erroneously | |||
I have done recharge on wrong mobile number [protected] instead of mobile number [protected] for Rs.220/-. Requested freecharge team to refund my amount or recharge on this mobile number [protected].. Still not received correct response from freecharge... Issue have not yet resolved. Awaiting for a positive response... Thanks & Regard, Shanath Bhandary Was this information helpful? | |||
Dec 28, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Nov 27, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Shanath, Thank you for writing in! We regret to hear that your recent recharge with us was unsuccessful. As per our records, the recharge was processed on the number [protected] instead of [protected] . This is the reason for the recharge amount not reflecting on your account. The operator ID for this transaction is[protected]. Unfortunately, we are unable to reverse the transaction since the recharge amount could have already been used by the end user of that number. Kindly contact the operator for further assistance. We appreciate your understanding! | |||
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