[Resolved] FreeCharge — Payments details | |||||
Hi, I made my bescom payments through FREECHARGE but next day i receive a SMS from freecharge stating that i have not paid my electricity bill and when i try to call the customer care of freecharge it is either busy or no body receives a call. I had also sent a email for which i did not receive a response. This is very bad service i have ever seen and would never recommend my friends to do the payment from freecharge as customer service is pathetic. Regards, Aishwarya Was this information helpful? | |||||
Complaint marked as Resolved
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jan 20, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Thanks for your email.
We'd love to sort out your issue right away but unfortunately, we were unable to trace your transaction details.
If you can provide us with the below details, it would be easier for us to identify your issue and resolve it:
Email ID registered with Freecharge:
Recharged number:
Order ID:
Date of transaction:
Recharge amount:
We await your reply.
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