FreeCharge — Regarding failed recharge

Address:Mumbai City, Maharashtra, 400051

Daer i recharge my mobile no [protected] on 10th of may 2016. Freecharge app is showing that recharge is sucess but there is not a single money recharge on my mobile no - my reference id is fcvm[protected]
The recharge is of 100 rupess please help
And the given mobile no is also correct
The details of the transaction is mentioned below:
Order id: - fcvm[protected]
Transaction amount: rs. 100
Recharged number: [protected]
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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"Hey Ashish, did they credit your recharge? Last week I faced a similar issue when I recharged my phone using an app and the app gave me a notification saying recharged successfully. My money was deducted but the recharge wasn’t credited to my phone's account. If there is anyway you are able to retrieve the money you spent on the recharge, do let me know.
I have switched on to a different app these days. You can also try it. It’s called Bill Bachao. This app is working well for me. In the past 2 months at least, I haven’t faced any transaction decline issues. This one also tracks your data, calls, and texts. Based on your usage it will show the three best recharge plans for you. You can select any as per your wish. The app also shows you how much you save with each plan."get this app here - http://bit.ly/ormbb
Hi Ashish. I empathize with you. It is not about the amount; it is about standing by one's word. If your issue is not resolved even after repeated requests, it’s about time you switch to a more reliable mobile recharge app. Try Billbachao for a few days. This app enables you to track your recharge status from time to time. Enter the relevant details, such as Transaction ID and mobile number, on the Contact Us page to obtain the necessary data. The customer care team of Billbachao is extremely helpful. Billbachao sticks to its turnaround time of 7 business days, when it comes to processing refund requests. In addition, you can track your app-wise data consumption as well as the signal strength of your network and other users' ratings for your operator. You can rate your current operator using Billbachao to put your message across. Billbachao provides a detailed break-up of data consumed over Wi-Fi and mobile network. Requesting mobile number portability is a hassle-free process with Billbachao. Activate or deactivate value added services in a jiffy. If you are disturbed by mass calls or messages from your operator, you can activate Do-Not-Disturb. Rise above your current situation. Download Billbachao now! you can download this app here - http://bit.ly/ormbb

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    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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