FreeCharge — Tried to recharge my number but not successful and also did not get back refund

Address:302020
Website:www.freecharge.in

Hi
My name is Ashish sharma my brother recharged [protected] with 1000 rs but operator and circle was choosen wrong mistakly and recharge did not successful on number but also money was not refunded to my freecharge account. FreeCharge did nit refunded money to my account back even recharge did not successful. Help me i am middle class family man. You can find details related to issue below.
FreeCharge

FCVA[protected], Sun Mar 06 2016, 10:57:36 AM

1000

TRANSACTION
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